COMPANY POLICIES

Sustainability at Diacom Technology Group starts with the company’s values: Diacom's Bord of Directors are committed to ensuring that these values guide our decision making and integrate sustainability our culture.

We value people and are committed to always doing the best for our environment.

Company Policies:

ENVIRONMENTAL POLICY

Diacom Technology Telephony Ltd. commits to achieving the highest standards with regards our ENVIRONMENTAL POLICY

Diacom Technology Telephony Ltd. commits to achieving the highest standards with regards to environmental matters arising out of our activities. It is our intention to be at the environmental forefront of our industry.

All managers, employees and contractors have duties and responsibilities under this policy. To ensure these responsibilities are met, regular reviews of environmental performance shall be carried out.

We recognise that protection of the environment requires commercial activity to be conducted in a sustainable manner. We are fully committed to best environmental practice and take responsibility across our business activities and will encourage our business partners and members of the wider community to join us in this effort.

We as a company acknowledge these responsibilities and are committed to implementing the actions stated by:

Publishing our environmental policy.
Ensuring Management accepts ultimate responsibility for the achievement of the intended outcomes of this policy.
Including the requirements of this policy within our strategic business planning.
Developing a comprehensive Environmental Management System, which ensures compliance with all Environmental Legislation, Regulations, Codes of Practice and any other Standards to which the Company subscribes.
Remaining committed to the prevention of pollution.

We recognise our key impacts are in the areas of:

Energy use
Waste management and disposal
Emissions to air
Local community

We will strive to manage these impacts, at the same time as meeting all relevant legislative requirements, through:

Ongoing review and assessment of our activities thereby identifying areas of environmental impact.
Minimisation waste through careful and efficient use of all materials and energy, and adopting the principles of ‘reduce, reuse and recycle’
The purchase of sustainable products wherever feasible e.g. recycled, FSC or low environmental impact products and energy from renewable sources.
The training of employees in good environmental practice and the encouragement of employee involvement in environmental action.
The adoption of an environmental sound transport strategy.
The development of solutions for environmental problems we can control.
The inclusion of environmental and ethical considerations in investment decisions where appropriate.

The Environmental Management System will develop over time so that all key issues pertinent to our Company will be addressed.

The Environmental Management System will reflect the Policy Objectives and supporting programmes.

to environmental matters arising out of our activities. It is our intention to be at the environmental forefront of our industry.

All managers, employees and contractors have duties and responsibilities under this policy. To ensure these responsibilities are met, regular reviews of environmental performance shall be carried out.

We recognise that protection of the environment requires commercial activity to be conducted in a sustainable manner. We are fully committed to best environmental practice and take responsibility across our business activities and will encourage our business partners and members of the wider community to join us in this effort.

We as a company acknowledge these responsibilities and are committed to implementing the actions stated by:

Publishing our environmental policy.
Ensuring Management accepts ultimate responsibility for the achievement of the intended outcomes of this policy.
Including the requirements of this policy within our strategic business planning.
Developing a comprehensive Environmental Management System, which ensures compliance with all Environmental Legislation, Regulations, Codes of Practice and any other Standards to which the Company subscribes.
Remaining committed to the prevention of pollution.

We recognise our key impacts are in the areas of:

Energy use
Waste management and disposal
Emissions to air
Local community

We will strive to manage these impacts, at the same time as meeting all relevant legislative requirements, through:

Ongoing review and assessment of our activities thereby identifying areas of environmental impact.
Minimisation waste through careful and efficient use of all materials and energy, and adopting the principles of ‘reduce, reuse and recycle’
The purchase of sustainable products wherever feasible e.g. recycled, FSC or low environmental impact products and energy from renewable sources.
The training of employees in good environmental practice and the encouragement of employee involvement in environmental action.
The adoption of an environmental sound transport strategy.
The development of solutions for environmental problems we can control.
The inclusion of environmental and ethical considerations in investment decisions where appropriate.

The Environmental Management System will develop over time so that all key issues pertinent to our Company will be addressed.

The Environmental Management System will reflect the Policy Objectives and supporting programmes.

QUALITY POLICY

We are committed to the continuing Policy of Diacom Computer Telephony Ltd., which aims to provide a high quality, professional and efficient service to ensure the satisfaction of all the requirements of our clients. This achievement will result in securing efficiency, a strong customer focus and enhancement of long-term sustainability and profitability within the Organisation.

The Management Team will show leadership and commitment, and bear the responsibility for establishing, implementing, integrating, and maintaining the Quality Management System.

We undertake to ensure sufficient resources are made available within the Organisation to achieve this. We undertake to ensure through communication, engagement, practical example and training that Quality is the aim of all members of the Organisation.

Through direction and support, each employee will have a proper understanding of the importance of the Quality System function, their responsibility to contribute to its effectiveness, and its direct relevance to the success of the Organisation.

Equally, every employee is responsible for, and will be trained to perform the duties required by their specific role.

When changing or improving our management system we consider the reason for, consequences of and management of the change so our management system or our customers are not put at risk.

The Organisation has a Policy of promoting continual improvement and setting of Quality Objectives in line with the framework laid down within ISO 9001:2015 Standard. These objectives will address the risks and opportunities within the Organisation as determined by Top Management.

We hereby certify that this Quality Manual and the Standard Operating Procedures Manual accurately describes the Quality System in use within the Organisation to meet the requirements of ISO 9001:2015.

The Quality System will be monitored, measured, evaluated and enhanced regularly under the Top Management’s ultimate responsibility, with regular reporting and communication of the status and effectiveness at all levels.

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