About Us

Founded in Galway in 2011, Prevos Solutions provides nationwide managed IT services designed to keep businesses secure, efficient, and focused on growth. With over a decade of experience, we act as an extension of your team, offering proactive support and technology solutions tailored to your needs and budget.

Our services cover every aspect of business IT, including managed support, backup and disaster recovery, network management, security, VOIP, broadband, email and file storage, product procurement, and web development. We don’t just fix problems as they arise — we look deeper to address the root causes, ensuring long-term stability and reliability.

Led by co-founders Kevin Newell and Stuart Howard, our team combines strong technical expertise with a practical, business-focused approach.

Prevos is trusted by companies across sectors — from financial services and legal practices to manufacturers and creative industries — for our fast response, reliability, and ability to scale as businesses grow.

With Prevos, you get more than IT support — you get a dedicated partner who makes sure your technology works for your business, not against it.

Our Services

Cloud & Visualisation

Networking

Audio Visual Solutions

Cybersafe

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Voice & VOIP

Support

IT & INFRASTRUCTURE

Robust, Scalable IT Systems Built for Performance and Resilience

We deliver full-spectrum IT infrastructure solutions tailored to your organisation's size, structure, and strategic goals. From on-premise hardware and server rooms to desktop support and cloud-integrated systems, we build IT environments that are secure, scalable, and built to last.

Key Capabilities

Complete IT infrastructure audits and design
Server and storage deployment (on-premise, hybrid, or cloud-integrated)
Desktop/laptop rollout and configuration at scale
IT hardware sourcing and lifecycle management
Virtualisation readiness and planning
Network-connected device support (printers, routers, scanners)
User access controls and endpoint protection
Handover documentation and staff training

Why Prevos for IT Infrastructure?

30+ years’ experience delivering enterprise-ready IT across Ireland
Expertise spanning public sector, hospitality, manufacturing, and more
Vendor-agnostic sourcing — best solution, not just branded boxes
Integration with cloud, networking, AV, and managed services
Personalised service backed by national-scale capability

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NETWORKING

Robust. Reliable. Ready for the Future. Our Total Networking solutions give you the confidence that your network is delivering the performance, security, and scalability your business demands. Every network is different, and we tailor every implementation to suit your environment, business goals, and future growth.

Design, Build & Implementation

Our service capabilities cover the full project lifecycle — from design/build of complex multi-layered wired and wireless networks to configuration, deployment and optimisation. A well-architected network is critical for delivering security, speed, and consistent uptime.

Structured cabling and intelligent network layouts
Campus, multi-site and hybrid infrastructure planning
Hardware selection, installation, and integration
Network security architecture embedded from day one

Security & Resilience

We design with protection in mind, embedding advanced threat detection, access control, encryption protocols and remote monitoring from the start. Our team ensures your network is secured to best-in-class standards without compromising on performance.

Advanced firewall, VPN and threat prevention tools
Secure access gateways & user segmentation
Cloud-integrated network security solutions

Performance & Experience

We implement intelligent load balancing, quality of service (QoS) prioritisation, and automated diagnostics to ensure reliability and speed at every level — from the backbone to the endpoint.

Real-time network analytics and alerting
Support for voice, video and high-traffic environments
Optimised network uptime and end-user experience

How We Work

Following a detailed consultation and on-site survey, our engineers design a topology that matches your operational goals and scales with demand. We manage every stage — from hardware supply to physical installation and final testing — and provide post-install support via our national service desk.

Why Prevos for Networking

Over three decades delivering mission-critical network solutions
Proven experience with multi-site rollouts and public-sector compliance
Deep vendor knowledge: Cisco, Fortinet, Ubiquiti, HP, Aruba
Transparent documentation and handover
Fully integrated with your IT, cloud, AV, and security environments

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CYBERSAFE

Total Cybersecurity Protection for Your People, Data & Devices

Cybercrime is evolving at a relentless pace, with ransomware, phishing, and malware attacks now daily realities for businesses of every size. The financial and reputational cost of a breach can be devastating.

Diacom Cybersafe is a comprehensive, scalable cybersecurity solution built to protect your organisation from end to end — from endpoints and infrastructure to your data and people.

Our solution is designed around seven core pillars of protection, ensuring your business stays safe, compliant, and resilient in the face of today’s threats.

Pillars of Protection

1. Anti-Virus
Real-time defence against viruses, worms, and trojans — protecting your systems from compromise and ensuring business continuity.

2. Anti-Spam
Eliminate phishing emails, malicious attachments, and productivity-killing junk mail. Diacom Cybersafe uses advanced filters to protect your users and infrastructure.

3. Intrusion Protection
Our Intrusion Prevention Systems (IPS) detect and block malicious attempts to access your network before damage can occur.

4. Malware & Ransomware Protection
From spyware to CryptoLocker-style ransomware, we secure your devices and files from hijacking and extortion — across both desktop and mobile platforms.

5. Web Filtering
Control internet access across your organisation, blocking malicious and inappropriate sites to protect users and maintain compliance.

6. Backup & Disaster Recovery
We design and manage secure, offsite backup solutions that form the foundation of your disaster recovery plan — protecting against data loss and enabling rapid recovery.

7. Cybersecurity Awareness & Audit
It all starts with a free security audit. We’ll review your existing setup, uncover vulnerabilities, and provide tailored recommendations — including policy guidance and awareness training.

How We Work

We don’t push security products — we design solutions tailored to your infrastructure, budget, and threat profile. We assess, implement, and proactively monitor your cybersecurity posture, updating defenses as risks evolve.

Why Prevos for Cybersecurity

Fully managed cybersecurity protection — no guesswork, no gaps
Certified security experts managing and monitoring your environment
Tailored to SMEs, large enterprises, and public bodies
Designed to integrate with your existing IT systems
Transparent pricing and scalable protection plans

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VOICE & VoIP SOLUTIONS

Enterprise-grade communications, at a fraction of the cost.

Voice delivers a hosted VoIP phone system that’s safe, secure and reliable. Designed for modern workplaces, our solutions support remote work, multi-site connectivity and local survivability — meaning your phones stay online even when your internet doesn’t.

Whether you're a small office or a large enterprise, our flexible VoIP systems are built to scale with you — offering enterprise functionality without the enterprise costs. With no hidden fees, no hardware costs, and full compatibility with Microsoft Teams and Skype for Business, Diacom Voice is the smarter way to connect.

Key Benefits

No hidden charges, extra licensing or rental fees
No hardware costs
Local survivability built in
Unlimited local & national calls
Compatible with Skype for Business
Fully encrypted and secure
Easy rollout across multiple sites and users
Tailored call routing, voicemail, and 24/7 or business-hours support
Exceptional pricing flexibility and no support costs

How We Work

We start with an analysis of your current telephony setup and user needs — then recommend the best-fit system, whether cloud-hosted, hybrid, or on-premise. Our engineers handle every aspect of migration, configuration, number porting, and user training. We also provide full aftercare via our service desk and can offer monthly reporting, upgrades, and scale-out planning.

Why Prevos for Telecoms & VoIP

Decades of experience in voice infrastructure and convergence
Telecoms design, deployment, and support for clients from SME to PLC
Cloud-native solutions with high resilience and call clarity
Expertise across Alcatel, Cisco, 3CX, Microsoft Teams and more
Integrates seamlessly with AV, IT, and managed services

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CLOUD & VIRTUALISATION

Flexible, secure, and cost-efficient solutions for every stage of your cloud and virtualisation journey.

At Diacom, we help businesses transition with confidence — whether they’re embracing the cloud, optimising virtual environments, or modernising infrastructure. We offer both hosted and hybrid-ready solutions, supported by fixed-cost predictability, enterprise-grade performance, and full lifecycle management.

Key Capabilities

Cloud Solutions:

Private, public & hybrid cloud deployments
Cloud21 — Diacom’s secure, fixed-cost private cloud hosted in Dublin
Microsoft Azure cloud migration & integration
Business continuity, disaster recovery & backup
Predictable monthly pricing & operational transparency
End-to-end support: design → deployment → optimisation

Virtualisation Services:

Server, desktop & application virtualisation
Cloud-based VDI (Virtual Desktop Infrastructure)
Resource consolidation for cost and energy efficiency
Scalable virtual networks to support remote workforces
Seamless integration with existing infrastructure
Centralised control, monitoring & updates

How We Work

We start with a deep-dive review of your “as-is” environment — then design, migrate and optimise a cloud or virtualised solution tailored to your operational needs. From resilient Azure workloads to on-prem VMware optimisation, Diacom makes complexity manageable.

Why Prevos for Cloud and Virtualisation

In-house expertise across cloud, infrastructure & virtualisation
Trusted provider of Cloud21 private hosting in Ireland
Transparent, fixed pricing with zero guesswork
Proactive support for evolving business requirements

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AUDIO VISUAL SOLUTIONS

Smart, Integrated AV & Wireless Collaboration for Modern Workspaces

In a world where teams collaborate across locations, devices, and time zones, we delivers powerful AV solutions that make communication seamless, secure, and easy to manage. Whether you’re operating a boardroom, retail space, classroom, command centre, or auditorium — we design systems that empower users to connect and share instantly, without technical hurdles.

Our solutions eliminate the need for cables, flash drives, and manual logins. With the latest wireless presentation tools, your teams can focus on the message — not the tech.

Key Capabilities

Wireless AV solutions that are secure, fast & intuitive
Seamless video conferencing and presentation systems
AV-over-IP distribution and control system integration
Interactive displays, digital signage & LED walls
Cloud-enabled WiFi & networking for education and enterprise
Custom consultancy and project planning with top-tier AV brands
Full documentation, staff training & post-install support

Spaces we typically design for:

Boardrooms & meeting rooms
Classrooms & lecture theatres
Command & control environments
Training rooms & auditoria
Reception areas & public spaces
Retail & customer-facing installations
Hybrid learning & collaborative education setups

Why Prevos for Audio & Visual

Trusted by government, education, and hospitality clients
Selected AV/WiFi partner for Department of Education rollouts
Exclusive use of Tier-1 tech providers like Aerohive & HiveSchool
All work performed by certified in-house engineers
Ongoing remote support and service options included

How We Work

We begin by understanding your space, audience, and goals — whether it’s collaboration, broadcast, or brand engagement. Our team then designs a tailored solution using industry-leading equipment, followed by on-site installation, testing, and staff onboarding. We also provide remote monitoring and support for long-term reliability.

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LIBRARY & RFID AUTOMATION SOLUTIONS

Trusted by South Dublin Libraries, Fingal Libraries, Dun Laoghaire-Rathdown County Council, and more.

Modern libraries need more than bookshelves

Diacom’s dedicated RFID & Library Tech division (2CQR Ireland) supports public libraries, academic institutions, and civic organisations in delivering seamless, secure, and self-service-ready environments.

With over 15 years’ experience in the Irish library sector, our team provides consultancy, project management, installation, and aftercare across a range of future-ready systems. Every solution is tailored to your users, your staffing model, and your strategic goals.

Key Capabilities

RFID Tagging & Inventory Projects - Tagging of library stock (books, media, devices) for automation, traceability, and theft reduction — with minimal disruption to operations.
Self-Service Kiosks - Deployment of intuitive user kiosks that support borrowing, returning, payments, and user authentication with full LMS integration.
Open Library / Out-of-Hours Access Systems - Extend your library’s opening hours with secure access control, lighting/audio automation, and patron tracking systems.
Security Gates & Monitoring - RFID-enabled entry/exit gates that monitor usage, trigger alerts, and deter theft, with seamless styling to suit public-facing areas.
Hublet Tablet Docking Stations - Smart tablet lending solutions with timed access, secure charging docks, and analytics — ideal for digital inclusion strategies.

Implementation & Support:

Our team offers end-to-end project delivery, including:
Site surveys & planning
Staff training & change support
Vendor liaison (with suppliers like Hublet, Lyngsoe, and Bibliotheca)
Ongoing service & maintenance across all solutions

Explore all Library Solutions

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MANAGED SERVICES & SUPPORT

IT that simply works — fully managed, fully tailored.

At Prevos, we understand that technology is the backbone of every modern business. Our Managed Services & Support solutions are designed to keep your IT systems running smoothly, securely, and efficiently—so you can focus on what matters most: growing your business.

We deliver fully integrated support across IT, Networking, Cybersecurity, Cloud, AV, and Telecoms, combining years of technical expertise with our commitment to partnership, proactivity, and performance.

What We Offer:

Proactive IT Support: We monitor your systems around the clock, identifying and resolving issues before they impact your business.
Network & Infrastructure Management: From cloud solutions to on-site networks, we ensure your IT environment is reliable, secure, and scalable.
Cybersecurity & Data Protection: We safeguard your business against cyber threats, ensuring your data is always protected and recoverable.
Backup & Disaster Recovery: Minimise downtime with robust backup solutions and rapid recovery strategies.
Tailored Consultancy: Our experts work closely with you to develop IT strategies that align with your business goals.

Our Service Desk

Our dedicated Operations Centre in Dublin provides enterprise-ready 24/7 support across a global customer base. We resolve issues faster, empower users at the first point of contact, and constantly evolve our service offering through real-time data, feedback, and insight.

Microsoft-accredited engineers
Remote and on-site service
24/7 incident response & monitoring
First-call resolution focus
Live client service tracking
Intelligent triage and escalation

Core Management Services

As part of our Managed Services, we also handle the ongoing configuration, maintenance, and optimisation of your systems to ensure long-term performance and stability:

Support & Monitoring – We provide 24/7 technical coverage, proactively monitor system health, and generate regular reports to track performance trends.
Configuration Management – We adapt your infrastructure setup as your requirements evolve, ensuring your systems remain fit for purpose.
System Administration – We manage day-to-day tasks traditionally handled by in-house IT admins, including patching, updates, and regular housekeeping.
Performance Optimisation – We continuously fine-tune your systems and applications to maximise speed, reliability, and usability.

How We Work

Every engagement begins with a clear onboarding plan and system audit. We then assign a Service Desk team who handles day-to-day issues, monitors performance, and resolves incidents—often before you even know they exist

Our first-line team is empowered by a robust knowledge management platform, allowing them to solve more problems at first contact. Complex issues are escalated to specialist engineers who know your environment inside out.

Why Choose Prevos?
With years of experience across industries, we combine technical expertise with a practical understanding of your business. Our team is committed to delivering responsive, proactive, and personalised IT support—helping you stay ahead in a fast-moving digital world. Our Managed Services & Support isn’t just about fixing problems—it’s about preventing them. We give you the confidence that your IT systems are always in expert hands.